Keyshot Cloud Library Not Working

ashley.ayres · January 16, 2024, 12:21am

I don’t know what this message means or how to fix it. But I can’t go to my cloud library and select materials. It just looks like this with a bunch of questions marks with this Changelog message attached to it… any idea how to fix this?

jan.simon.1 · January 17, 2024, 9:05am

Hi Ashley, we had a brief outage there. Everything should be working again as of 30 mins ago.

Thanks for the report.

ashley.ayres · January 17, 2024, 1:16pm

Thanks so much for your response, Jan. So glad it’s not just me! Guess that message just means maintenance is happening!

matt.gerard · January 17, 2024, 3:13pm

was just going to reply that I was having the same thing last night, but looks to be all sorted!